Complete a request assigned to you
When an approved request is handed to you, do the work it asks for, then mark it complete so the requester knows it's done.
Before you get started
This only applies to requests whose template assigns them to someone once approved. You're the owner of the request.
Find requests assigned to you
When an approved request is assigned to you, you're told in your inbox and by email. The request shows as In progress, with you as the owner.
Complete the request
Open the request.
Read the answers and the approvals, so you know what was agreed.
Do the work, inside Worknice or outside it.
Select Complete.
The request moves to Completed and the requester is told.
If the request was assigned to the wrong person, an account owner can reassign it. See Manage requests across your organisation.
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You're All Done!
The request is complete, and the requester has been told it's done.
If you have any questions, please reach out to our support team at help@worknice.com or through the help section in Worknice.