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Employment Hero (Keypay)

Connecting to Keypay for the first time

Employment Hero acquired Keypay. All white labelled versions of this payroll integrates with Worknice, eg Elmo, Paycat etc

Integrating Worknice with your Keypay platform makes your Worknice set up an absolute breeze. Connect Keypay, choose the employees you want to import, and all your employees along with their personal and payroll data is ready and waiting in Worknice.

Always backup your payroll data before connecting integrations


Data Flow

The table below outlines the major flows of data between the two systems.

Worknice

Direction

KeyPay

Personal Details

🔁

Personal Details

Bank Accounts

🔁

Bank Account

TFN Declaration

🔁

TFN Declaration

Superannuation

🔁

Superannuation

Leave Requests

🔁

Leave Requests

Leave Balances

🔁

Leave Balances


FAQs

How do I hide certain leave balances?

There is a setting in Keypay called “Hide balances from pay slips and in employee portal” if you enable this setting for a leave type then the balance will not be shown in Worknice.

Why do First/Last/Preferred Name update on any sync?

Because Worknice is the source of truth, we always send core identity fields each sync to keep HR and payroll perfectly aligned. This is our best‑practice design (not a hard KeyPay requirement). Hiding a field on a form doesn’t stop syncing the last known valid value.

Where does KeyPay Preferred Name come from?

Preferred Name in KeyPay = Worknice Display Name. If Display Name changes in Worknice, Preferred Name will update on the next sync—even if the submitted form wasn’t about names.

Why did TFN “From Date” or “Lodgement Status” change?

When TFN is included in an update, KeyPay recalculates its declaration audit fields. We don’t set those fields directly; KeyPay updates them automatically.

Read more - HR platform that integrates with Keypay


You're all done!

If you have any questions please reach out to our support team at help@worknice.com or through the help section within Worknice.

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Additional reading if you’re curious:

Worknice becomes Keypay’s BFF with 3 massive upgrades

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