Can I pay monthly instead of annually?
We currently only offer annual plans
When will my card be charged?
Your billing cycle starts the day you sign up to Worknice. At the start of each billing cycle you pay for all active employees in Worknice.
What happens when I add someone?
You only get billed for active employees in Worknice. When someone is added we prorate the charge from when they start to the end of the billing period.
What happens when I terminate someone?
When someone you’ve already paid for is terminated, we add a prorated credit to your account for the unused time. Credits are automatically applied to the next bill.
How can I buy your software?
Simply get in contact with us and we can create your Worknice account and you will immediately be able to purchase your software via credit card.
Can you help us get started?
Absolutely! You will have access to our robust help center and friendly support team. Our team is happy to help you configure Worknice to fit your needs, integrate with your payroll, and successfully roll out to employees.
How do I cancel my subscription?
Email help@worknice.com to cancel your subscription. Your subscription will end the day you request cancellation.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) and annual invoices (Minimum order value via invoice $10,000).
How long does it take to get up and running?
Typical implementation times can weeks or months. Of course, getting your teams comfortable with platform is important, and we help you with this by offering out of the box tutorial videos and guides.
What if I need to change billing contact details?
If you need to change the billing details such as contact email address or credit card number, please make a request by contacting us at help@worknice.com. Worknice will not accept verbal requests.