What criteria/rules are used for matching to existing records?
Worknice will automatically match a person from an integration to a person in Worknice by scanning record data points for matches. These data points are; employeeCode, personalEmail and profileEmail
Do integrations auto-sync?
Integrations auto-sync every 24 hours, typically during the period of midnight to 3am Sydney time.
Integrations can also be manually synced as many times as required.
Can additional fields be specified to map?
Worknice 1-way and 2-way integrations are out of the box and don’t offer custom field mapping
You're all done!
If you have any questions please reach out to our support team at help@worknice.com or through the help section within Worknice.
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