Configure an integration
Some integrations in Worknice support further configuration after they have been connected. This allows you to fine-tune how data flows between systems and ensure the integration matches your organisation’s requirements.
Getting Started
Only Account Owners can configure integrations.
Not all integrations include configurable options—availability depends on the specific app.
How to configure an integration
Go to Apps, then open the Installed tab.
Find the integration you want to configure and select it.
From here there are configurations available;
Edit - click this to change the name and select various configurations
Open app - some apps have more sophisticated configurations that are found here
Typical configuration options
Depending on the integration, you may be able to configure:
Name – decide how you want to name your integration
Sync direction – one-way (Worknice → app or app → Worknice) or two-way sync.
Features – control what integration features to activate
Automatic matching - allow the integration to match Worknice people to the integration based on email address or employee code
Archiving an integration
Archiving an integration is permanent. There is no restore, and an archived integration's page offers no actions. To use the app again, set it up from the Marketplace tab.
You're All Done!
You’ve now configured your integration and tailored it to your organisation’s needs.
If you have any questions, please reach out to our support team at help@worknice.com or through the help section within Worknice.