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Managing expiry

Updated by Alycia

With expiry dates in Worknice, you can clearly see which paperwork is valid, expired or expiring soon. This unlocks a range of powerful use cases, such as:

  • Managing fixed-term contracts

  • Automating compliance for certificates, licences, and tickets

  • Monitoring compliance across your workforce


Before You Get Started

This function is only available to Worknice Account owner users.


Expiry Date vs Due Date

  • Expiry date – The date when paperwork is no longer valid.

  • Due date – The date by which new paperwork must be supplied.

Example: A driver’s licence expires on the day it is no longer valid. The due date is when the employee must provide the updated licence.


Adding Expiry Dates to Paperwork

Employee self-service

When configured, employees entering certificates will be required to supply the expiry date themselves.

Account owners adding expiry date to paperwork

Account owners can update an expiry date on a single item by opening the paperwork record, selecting Edit on the Assignment details card, and editing the expiry date.

The paperwork item must already be assigned to the user (any lifecycle stage).

Account owners bulk updating expiry date

Account owners can update expiry dates in bulk from the Paperwork page. Select the paperwork items you want to update, then use the bulk action menu to edit expiry dates.

The paperwork item must already be assigned to the user (any lifecycle stage).


Managing Expiry Dates

Paperwork page

The Paperwork page, in the left-hand menu, lists all of your organisation’s current paperwork in one place. From here you can:

  • See how many items are expired or expiring soon in the status cards at the top of the page

  • Filter the list by the Expired or Expiring soon status

  • Group the list by status or paperwork type to see where expiring paperwork sits

An expired or expiring item stays visible even when newer paperwork has been assigned for the same type, so it does not drop out of view before it is replaced. For a full guide to the page, see Paperwork requiring action.

Inbox alerts

Anyone responsible for paperwork will receive notifications when documents are expiring soon or have already expired. You can filter these notifications

Email alerts

Anyone responsible for paperwork will receive email notifications when paperwork is expiring soon or have already expired. These notifications must be turned on in order to receive them - they are turned on by default.


You're All Done!

If you have any questions, please reach out to our support team at help@worknice.com or through the help section in Worknice.